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Frequently Asked Questions About Internet Speed Testing

What is Download Speed?

Download speed measures how fast data can travel from the internet to your device. This impacts activities like streaming 4K video, downloading video games, and loading image-heavy webpages.

What is Upload Speed?

Upload speed tracks how quickly your device can send data out to the internet. A strong upload speed is essential for high-quality video calls (like Zoom or Discord), online gaming, and backing up files to cloud storage.

What do Ping and Jitter mean?

Ping (or latency) is the reaction time of your network connectivity, measured in milliseconds (ms). Lower numbers mean a highly responsive connection, which is critical for gaming. Jitter measures the variance in your ping over time; high jitter can cause sudden stuttering or connection drops.

How can I improve my internet speeds?

If your test results are lower than expected, try restarting your modem and router. For the most accurate and stable connection speeds, disconnect from Wi-Fi and use a physical Ethernet cable directly connected to your router.

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